Privacy & Cookies policy
This policy was last updated on 30th January 2020.
1. HOW DO WE COLLECT YOUR PERSONAL INFORMATION
We collect Personal Information through:
Most of the personal data we process about you comes directly from you. You may give us your name and contact details when filling in forms or corresponding with us by email, phone, mail, in person or otherwise including when you: –
• subscribe to our services, products or email alerts; and
• buy or express an interest in our products and services (including attending an event).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
Collection from other sources
We may collect information about you from third parties and public sources (such as public databases and social media websites). This is to ensure we have accurate, up to date or necessary information for us to communicate with you or to provide the best possible service. The types of information we may collect includes personal details (including name, age, gender and other demographic data) and contact information (including postal address and telephone numbers).
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
2. PERSONAL INFORMATION WE COLLECT
There are two primary types of information provided by Food Matters Limited’s customers. The definitions and treatments of these types are as follows:
Financial Information – Payment information gathered during the selling of exhibition space, sponsorship and advertising, including but not limited to, company bank details, credit card numbers, financial institutions, and expiration dates – is considered Financial. This information is not distributed under any circumstance.
Professional Information – Data that customers provide to Food Matters Limited through various methods of communications with Food Matters Limited is considered professional information that is stored and managed for Food Matters Limited’s internal use. Professional data includes, but is not limited to, name, address, company name, company address, phone number, email address, as well as questions answered on survey or registration forms. Data captured during a customer’s visit to a Food Matters Limited website, and/or during a visit with a Food Matters Limited customer’s website, is also considered professional information and may also be stored for Food Matters Limited’s internal use. Professional information will not be shared with other organisations.
3. CUSTOMER DEFINITION
Food Matters Limited defines its customers as follows:
• Event visitors and delegates
• Event exhibitors and sponsors
• Conference visitors
• Other individuals with whom Food Matters Limited maintains business relationships or communications
4. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Personal Information that we collect generally to provide you with information about Food Matters events and related Food Matters Limited services. The legal basis for this processing is consent and, in some cases, legitimate interest (to develop our products/ services and grow our business).
Additionally, we use this Personal Information to:
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our services; and
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
We use the Device Information that we collect to help us screen for potential risk (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
5. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with selected third parties to help us fulfil our services to you. We also use:
• Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• HubSpot for targeted advertisements, marketing communications and to send out and manage our newsletter — you can read more about how HubSpot uses your Personal Information here: https://legal.hubspot.com/privacy-policy
• Facebook for targeted advertisements and marketing communications — you can read more about how Facebook uses your Personal Information here: https://www.facebook.com/privacy/explanation. You can also opt-out of Facebook targeted advertising here: https://www.facebook.com/settings/?tab=ads
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
6. BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
7. COOKIES POLICY
What are cookies Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
• Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can your find more information about cookies You can learn more about cookies and the following third-party websites:
• AllAboutCookies: http://www.allaboutcookies.org/
• Network Advertising Initiative: http://www.networkadvertising.org/
8. DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
9. YOUR RIGHTS
You have the rights as below:
• The right of access to your personal data (to obtain copies of your personal data)
• The right of rectification (to have any inaccuracies in your personal data corrected)
• The right to withdraw any consents you have given
• The right of erasure (to have your personal data deleted)
• The right to restrict processing (to limit the use of your personal data)
• The right to data portability (to receive and share copies of your personal data with other data controllers)
• The right to object to processing (if used for direct marketing purposes)
• Rights in relation to automated decision making and profiling (decisions made by automated means)
Further information about your rights are available on Information Commissioner’s Office website, here (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights)
Data Subjects’ Rights in California
If you are a resident of California you may have a right pursuant to Section 1798.83 of the California Civil Code to obtain certain information about the types of personal data that we have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties.
Please contact us using the contact information below if you would like to exercise any of your rights explained above in relation to your personal data.
10. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirement.
The Site is not intended for individuals under the age of 18.
13. CONTACT US
This website is maintained by Food Matters Limited. Our offices are located at 107A Hammersmith Bridge Rd, London, W6 9DA, United Kingdom.
If you have any questions or concerns about your customer information or your request to opt-out of communications from Food Matters Limited, please contact us via email: firstname.lastname@example.org or telephone +44 (0)20 3848 9450.
14. TERMS & CONDITIONS OF THE EXHIBITION
No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from the copyright owners. The Food Matters Limited website is published by Food Matters Limited, 107A Hammersmith Bridge Rd, London, W6 9DA, United Kingdom.
This site may contain links to external sites. Food Matters Limited is not responsible for, and has no control over, the content of such sites. Information on this site, or available via hypertext link from this site, is made available without responsibility on the part of Food Matters Limited.
Food Matters Limited disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site.